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Pembroke CSD
My dealings with both the local manager and corporate personnel have always been positive and focused on problem resolution.

I have been a school administrator for over 23 years.  And during that time, I have had dealings with any number of contractors and vendors, many of whom made a great deal of promises, but few who were true to their word.  I can honestly say that Personal Touch Food Services, Inc. is not such an entity.

My dealings with both the local manager and corporate personnel have always been positive and focused on problem resolution.  Certainly I understand that as a private corporation it is imperative that a profit be made.  But I believe that Personnel Touch seeks to find a balance that allows for a quality and affordable meal program. 

The integrity of their staff is admirable and the attentiveness of the company to their clients' needs is truly appreciated.  Their responsiveness to any concern expressed, regardless if it is an administrator or a teacher aide, is immediately attended to. 

I can honestly say I believe that Personal Touch lives by the philosophy that if they conduct business as though satisfying their client is "Job 1", then it will most certainly be a "Job Won"!

Bill Lang
Assistant Superintendent for Business
Pembroke CSD